How Jettbet Looks After Your Data
A plain-English guide to what we collect, why we collect it, and how you stay in control.
Your Data, Explained Simply
Last updated: August 4, 2026
Running a casino account means handling some personal information. This page sets out exactly what we gather, who sees it and what you can do about it.
When you open a Jettbet account, we ask for the basics: your name, date of birth, email address, UK postal address and a way to contact you. We use this to confirm you're 18 or over, to keep your account secure and to send you important updates about deposits, withdrawals or bonus terms. None of this is optional. It's how any regulated-market casino operates, and it protects you as much as it protects us.
Verification Checks
Before certain withdrawals go through, or if our systems flag anything unusual, we may ask for a copy of a photo ID such as a passport or driving licence, plus proof of address like a recent utility bill or bank statement. This is standard practice across UK-facing casino sites and is there to confirm you're who you say you are and that the account belongs to you. We only ask for what's needed for that specific check, and we don't request documents just to make life difficult.
Payment Data
Jettbet supports Visa, Mastercard, Apple Pay, Revolut, bank transfer and cryptocurrencies including Bitcoin, Ethereum and Tether. We don't store your full card number or crypto wallet private keys on our own servers. Instead, payment processing is handled by third-party payment providers who are contracted to meet industry security standards. When you deposit or withdraw, some transaction data (amount, timestamp, payment method, and identifiers needed to complete the transfer) passes between us and those processors. This sharing is limited to what's necessary to move your money safely and to meet anti-fraud and anti-money-laundering obligations that apply to UK-facing gambling operators.
Cookies and Similar Technologies
Our site uses cookies to keep you logged in, remember your language and display preferences, and understand which games and pages get used the most. Some cookies are essential for the site to function, such as those that keep your session active while you're playing. Others are analytics cookies that help us spot broken features or slow-loading pages. You can control or block cookies through your browser settings, though disabling essential cookies may stop parts of the site, including account login, from working properly.
- Essential cookies: keep you logged in and your session secure
- Preference cookies: remember display settings such as currency view
- Analytics cookies: help us understand site usage and fix issues
- No cookies are used to sell your data to third-party advertisers
How Long We Keep Information
Specific retention periods depend on the type of data and the legal or regulatory obligation behind it. Rather than quote a figure here that might not match your account's exact circumstances, we'd point you to the detailed retention schedule in the full policy document, available on request through support or listed in the site footer.
Your Rights
You can ask us at any time what personal data we hold on your account. You can request a copy of it, ask us to correct anything that's inaccurate, or request that we delete your data once we no longer have a legal or regulatory reason to keep it (for example, closed accounts past any required holding period). To make any of these requests, contact our support team through live chat or email and confirm your account details so we can verify it's really you asking.
| Request | How to ask | What to expect |
|---|---|---|
| Access your data | Contact support via live chat or email | A summary of the personal data linked to your account |
| Correct inaccurate data | Contact support with the correct details | An update once identity is confirmed |
| Delete your data | Contact support and request account closure and deletion | Deletion once legal retention obligations, if any, are satisfied |
| Withdraw marketing consent | Use the unsubscribe link or contact support | No further marketing emails or SMS |
Data Security
Account passwords are stored in encrypted form, not as plain text. Payment pages are handled by processors using industry-standard encryption during transmission. We also apply internal access controls so that only staff who genuinely need to see account data, such as support agents handling a specific query, can access it.
Full Policy and Footer Details
This page gives you the practical overview. The complete, legally binding privacy policy, including the identity of the data controller and any licensing details, sits in the site footer and should be treated as the definitive version if anything here seems unclear.
Related Pages
For more on how deposits and withdrawals work, see Payments. Bonus terms that involve account and identity checks are covered on the Bonus page. If you'd like tools to manage your play, visit Responsible Gambling. Ready to open an account? Head to Register.